Privacy Policy

1. Introduction

Neurovai ("we," "our," or "us") is committed to protecting your personal data. This Privacy Policy outlines how we collect, process, and safeguard the information obtained through your interactions with our website and services. By using our website, you consent to the terms of this policy.

Neurovai is the data controller of your personal information, and we ensure compliance with all relevant data protection regulations, including the Australian Privacy Act 1988 (Cth) and, where applicable, the General Data Protection Regulation (GDPR).

2. Information We Collect

When you interact with our website, we may collect the following types of information:

1. Device Information:

   • Automatically collected data, including your IP address, browser type, time zone, and installed cookies.

   • Information about your interactions with the website, such as pages viewed, search terms, and referring sites.

2. Personal Information Provided by You:

   • Name, email address, telephone number, organization, and any other details you voluntarily provide when registering, subscribing to newsletters, or filling out contact forms.

3. Payment Information:

   • Limited details collected as necessary to process transactions or fulfill contractual obligations.

3. Purpose of Data Processing

We process your data to:

• Provide and improve our services.

• Respond to inquiries and communications.

• Analyze website usage for statistical purposes, ensuring the site's security and functionality.

• Fulfill legal and contractual obligations.

We minimize the data collected and ensure it is only used for legitimate business purposes.

4. Your Privacy Rights

As a user, you have rights regarding your personal information:

• Access and Correction: Request access to your data or corrections for inaccuracies.

• Data Portability: Request a copy of your data in a portable format.

• Restrict or Object: Limit or object to data processing under certain conditions.

• Erasure: Request the deletion of your data, subject to legal requirements.

If you are a European resident, you also have rights under the GDPR, including protections against automated decision-making and the right to lodge complaints with supervisory authorities.

5. Data Security

We implement stringent administrative, technical, and physical measures to protect your data. While we strive to secure transmissions, no system can guarantee complete protection against breaches. We encourage caution when transmitting sensitive data online.

6. Data Sharing and Transfers

We do not sell or rent your personal data. However, we may share it with:

• Trusted service providers assisting in our operations.

• Legal or governmental authorities when required by law or to protect safety and rights.

If your data is transferred outside of your region (e.g., outside the European Economic Area), we ensure it is protected by appropriate safeguards.

7. Cookies and Tracking

We use cookies to enhance user experience and analyze site performance. You may opt-out of non-essential cookies through browser settings, although this may affect functionality.

8. Third-Party Links

Our website may contain links to external sites. Neurovai is not responsible for the privacy practices or content of these third-party websites. We encourage you to review their policies before engaging with them.

9. Legal Disclosures

We may disclose your information when:

• Required by law, such as in response to a subpoena or legal process.

• Necessary to protect our rights, investigate fraud, or ensure user safety.

10. Policy Updates

This Privacy Policy is subject to periodic updates. The "Last Updated" date will reflect changes. Continued use of our services signifies acceptance of the updated terms.

11. Contact Information

For questions about this Privacy Policy or to exercise your rights, please contact us at:

• Email: info@neurovai.com